Toner, Drums and Copier Supplies

Automatic toner delivery

Networked machines under a service agreement report their supply levels and page counts to us directly. When a cartridge approaches empty, a replacement ships. Nobody has to notice a low-toner warning, open a supply cabinet, or raise a purchase order. This is included in cost-per-page and fixed monthly agreements at no additional charge.

Ordering off contract

If you do not have a service agreement with us, you can still buy supplies. We stock consumables for Ricoh, Kyocera, Xerox, Canon, Sharp, Konica Minolta, HP and Brother. Send the model and the part number, or just the model and what you need, and stocked items ship the same day.

Genuine versus compatible toner

Genuine manufacturer toner is formulated for the specific fuser temperature and drum coating in your machine. Compatible toner costs less and is fine in many low-volume devices, but in a high-volume colour machine it is a common cause of streaking, poor colour consistency and premature drum wear — and using it can affect warranty and service coverage.

Our position: genuine toner in any machine under a cost-per-page agreement, because we are carrying the repair risk. Compatible is your call on machines you own outright and cover yourself. Our guide to genuine and compatible toner sets out where the difference actually shows.

What else wears out

Toner is the consumable everyone tracks. The others matter as much: drum units, developer, transfer belts, fuser units, waste toner containers, feed and separation rollers, and staple cartridges for the finisher. On a contract plan every one of these is included. Off contract, we will tell you which are due based on your meter reading.